Privacy Policy

Madeleine Bake respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

1. Information we collect

When you place an order or get in touch, we collect identifiers such as your name, email address and phone number, delivery or pickup details, and payment information handled by our third-party payment processor. We also collect some technical data automatically, such as your IP address and cookies, when you browse our site.

2. How we use your information

We use this information to process and fulfil your orders, respond to enquiries, improve our products and service, meet our legal and accounting obligations, and — only with your consent — send occasional promotional emails about new collections or seasonal offers.

3. Consent

We collect, use and disclose your personal information only with your consent, as required under Alberta’s Personal Information Protection Act (PIPA). You may withdraw your consent at any time by contacting us using the details below.

4. Disclosure of personal information

We do not sell or rent your personal information. We only disclose it to the service providers who help us run the business (such as our payment processor), where required by law, or where necessary to protect our legitimate business interests.

5. Cookies and tracking technologies

Our site uses cookies to keep the shopping experience working smoothly, understand how visitors use the site, and — where enabled — deliver relevant marketing. You can disable cookies at any time through your browser settings, though some parts of the site may not work as well without them.

6. Data security

We put reasonable physical, technical and administrative safeguards in place to protect your personal information against loss, misuse and unauthorized access. That said, no method of transmission or storage over the internet is ever 100% secure, and we cannot guarantee absolute security.

7. Your rights

Under Alberta PIPA, you have the right to access the personal information we hold about you, request that we correct it, and withdraw consent to our continued use of it. Contact us using the details below to exercise any of these rights.

8. Third-party links

Our site may link to other websites, including payment providers and our social media pages. We are not responsible for the privacy practices or content of those third-party sites — please review their own privacy policies.

9. Children’s privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact us

Questions about this policy or your personal information? Reach us at info@madeleinebake.com, by phone at 780-995-3038, or by mail at 21 Enns Crt, Fort Saskatchewan, Alberta, Canada.